Use Face ID to Protect Data

Set up Face ID


Learn how to set up and use Face ID that makes it easy for you to get into Journey. Face ID is currently only supported on iPhone X.

To enable the Face ID unlock option, you must set up Face ID in your system settings first:

Set up Face ID in system settings
  1. To add a Face ID unlock, go to Settings > Face ID & Passcode > Set up Face ID.

Once your fingerprint is set up successfully, you need to set up passcode in Journey before you can enable the Face ID unlock option. Go to  Settings > Face ID Unlock to activate Face ID.

Incorrect Face ID

If you have exceeded the number of Face ID attempts, Face ID lock will be disabled temporarily. You would need to unlock your journal using passcode. If you forget your passcode, please refer to this section.

Updated on June 14, 2018

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