Sync Error 1080

If you encounter 1080 error code, it indicates a file conflict in Google Drive. To resolve this, follow the steps below:

  1. Login to https://www.journey.cloud/fixer/duplicate from desktop browser.
  2. Wait for the scan to complete.
  3. You should see two or more similar entries.
  4. Remove 1 of the entries by observing the contents. Look out for discrepancy in media count or date uploaded.
  5. Press Delete twice.
  6. Once done, refresh the page. You should not see any more entries on this page.
  7. Go to all of your devices and press sync.
  8. Your devices should be able to sync again. If not, please contact us at help@2appstudio.com for assistance.
  9. Once done, it is recommended that you reinstall Journey on all of your devices.
Updated on February 23, 2018

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